Terms of service

Last Updated: 24 July 2026

Welcome to Beauty Care.

These Terms of Service ("Terms") apply to your access to and use of thebeautycare.in and to purchases made through the website.

The website is operated by Beauty Care, an Ahmedabad-based e-commerce business offering cosmetics, skincare, beauty, grooming, and personal-care products.

By accessing our website or placing an order, you agree to these Terms together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies made available on the website.

Please do not use the website or place an order if you do not agree with these Terms.

1. Eligibility

You must be legally capable of entering into a binding transaction to purchase from our website.

Where a purchase is made for or on behalf of a minor, the responsible parent or lawful guardian is responsible for the transaction and product suitability.

2. Our Online Store

Beauty Care operates an online retail store through which customers may purchase available beauty, cosmetics, skincare, grooming, and personal-care products.

Our e-commerce store is powered by Shopify and may use third-party service providers for payments, shipping, analytics, customer communication, and other operational services.

3. Product Information

We make reasonable efforts to display product information accurately.

Product information may include:

  • Product name
  • Brand
  • Quantity
  • Price
  • Ingredients
  • Directions for use
  • Product images
  • Manufacturer-provided information
  • Warnings or other relevant details

Where Beauty Care sells third-party branded products, certain product descriptions, ingredients, claims, instructions, specifications, or images may originate from the manufacturer, brand owner, authorised supplier, or product packaging.

Customers should read the product label and packaging before use.

If information on the physical product differs materially from information shown online, please contact us before using the product.

4. Product Images and Colours

We make reasonable efforts to display products accurately.

Actual colour, texture, packaging, label design, or appearance may vary slightly because of:

  • Screen settings
  • Photography
  • Lighting
  • Packaging updates made by manufacturers
  • Product batch changes

Such minor differences do not necessarily indicate that a product is incorrect or defective.

5. Cosmetic Product Use

Beauty and personal-care products can affect individuals differently.

Before using a product:

  • Read the product label
  • Review the ingredients
  • Follow manufacturer instructions
  • Follow warnings and precautions
  • Perform a patch test where appropriate

Stop using a product if you experience significant irritation or another unexpected reaction and seek appropriate professional advice where necessary.

Information provided on Beauty Care is for general product information and does not replace medical advice, diagnosis, or treatment.

6. Prices

Product prices are displayed in Indian Rupees unless otherwise stated.

Prices, discounts, and availability may change from time to time.

The price applicable to your order will generally be the price shown when your order is placed, subject to correction of clear technical or pricing errors where permitted by law.

Any applicable shipping charge will be shown before completion of the order.

7. Promotions and Discount Codes

Discounts, coupon codes, bundles, sale prices, gifts, or promotional offers may be subject to:

  • Eligibility requirements
  • Minimum order value
  • Product exclusions
  • Usage limits
  • Start and end dates
  • Payment-method restrictions
  • Other offer-specific terms

Unless expressly stated otherwise, multiple promotional offers may not be combined.

Beauty Care may withdraw or correct an offer where there has been an obvious error, misuse, fraud, or where otherwise permitted by applicable law.

8. Orders

Submitting an order does not automatically guarantee that the order will be fulfilled.

An order may be cancelled or modified where reasonably necessary because of:

  • Product unavailability
  • Incorrect stock information
  • Payment failure
  • Suspected fraud
  • Incorrect pricing caused by a genuine technical error
  • Delivery restrictions
  • Incorrect customer information
  • Another legitimate operational or legal reason

Where a prepaid order is cancelled by Beauty Care and payment has already been successfully received, an eligible refund will be initiated.

9. Product Availability

All products are subject to availability.

Products may sell out between being added to a cart and completion or processing of an order.

Beauty Care may discontinue products or change available quantities without prior notice.

10. Payment

Customers must provide accurate billing and payment information.

Payments may be processed through third-party payment gateways.

Payment methods available for an order will be displayed during checkout.

Beauty Care does not intentionally store complete payment credentials such as CVV numbers or UPI PINs.

11. Cash on Delivery

Cash on Delivery may be offered for eligible orders and serviceable areas.

We may reasonably restrict Cash on Delivery where there is evidence of repeated order refusal, fraudulent activity, misuse, or other operational risk.

12. Shipping and Delivery

Shipping is governed by our Shipping & Delivery Policy.

Customers are responsible for providing complete and accurate delivery information.

Delivery timelines are estimates and can be affected by courier delays or circumstances outside our reasonable control.

13. Returns, Replacements and Refunds

Returns, replacements, cancellations, and refunds are governed by our Refund, Return & Cancellation Policy.

Because cosmetics and personal-care products can be hygiene-sensitive, opened or used products may not be eligible for a change-of-mind return.

This does not affect rights that customers have under applicable law.

14. Account Information

Where customer accounts are available, you are responsible for:

  • Providing accurate information
  • Keeping login credentials secure
  • Restricting unauthorised access to your account
  • Informing us if you believe your account has been compromised

15. Customer Reviews and Content

If you submit a product review, photograph, comment, feedback, or other content, you confirm that:

  • The content is truthful to the best of your knowledge
  • You have the right to submit it
  • It does not violate another person's rights
  • It is not unlawful, abusive, defamatory, fraudulent, or misleading

Beauty Care may moderate or remove content that violates these Terms or applicable law.

We will not knowingly present fabricated customer reviews as genuine customer experiences.

16. Intellectual Property

Unless otherwise stated, website content owned by Beauty Care, including original text, layouts, graphics, website elements, and branding, may not be copied, reproduced, republished, or commercially exploited without permission.

Third-party trademarks, product names, logos, images, and intellectual property remain the property of their respective owners.

The listing or sale of a third-party branded product does not itself imply ownership of that brand by Beauty Care.

17. Prohibited Use

You must not use our website to:

  • Commit fraud
  • Submit false information
  • Attempt unauthorised access
  • Distribute malware
  • Interfere with website security
  • Scrape information unlawfully
  • Infringe intellectual property rights
  • Abuse promotions or payment systems
  • Place fraudulent orders
  • Violate applicable law

18. Third-Party Services

Our website may use or link to third-party services including payment gateways, courier companies, Shopify, analytics providers, and social platforms.

Those third parties may operate under their own terms and privacy practices.

Beauty Care is not responsible for services controlled solely by an independent third party, except to the extent required by applicable law.

19. Website Availability

We aim to keep our website available and accurate, but we cannot guarantee uninterrupted access.

Maintenance, technical problems, internet outages, security incidents, or other events may temporarily affect website availability.

20. Limitation of Liability

Nothing in these Terms excludes or limits any liability or customer right that cannot legally be excluded under applicable Indian law.

To the maximum extent permitted by applicable law, Beauty Care will not be responsible for indirect losses arising solely from circumstances outside its reasonable control.

Customers remain responsible for using cosmetic products according to product labels, manufacturer instructions, warnings, and individual suitability.

21. Consumer Rights

Nothing in these Terms is intended to remove or reduce any mandatory rights available to consumers under applicable Indian law.

Where these Terms conflict with a mandatory legal consumer right, applicable law will prevail.

22. Force Majeure

Beauty Care will not be responsible for a delay or failure caused by events reasonably outside its control, including:

  • Natural disasters
  • Severe weather
  • Transportation disruption
  • Strikes
  • Government restrictions
  • Public-health emergencies
  • Internet or infrastructure failures
  • Courier disruptions
  • Other similar events

23. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

24. Changes to These Terms

We may update these Terms to reflect changes to our website, business operations, services, or legal requirements.

The revised Terms will be published on this page with an updated revision date.

25. Governing Law

These Terms are governed by the laws of India.

Subject to applicable consumer-protection laws and any forum or jurisdiction available to consumers by law, disputes relating to these Terms will be subject to the jurisdiction of the appropriate courts at Ahmedabad, Gujarat.

26. Contact Us

For questions regarding these Terms:

Beauty Care
Email: beautycareindia07@gmail.com